Beta This is a new service. Your feedback will help us to improve it.

Accessibility statement for the Scottish Tourism Observatory

This website is run by VisitScotland. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

How accessible this website is

We know some parts of this website are not fully accessible: 

  • Some elements of the Power BI charts and graphs may not be fully accessible by keyboard or screen readers. 

What to do if you cannot access parts of this website

If you need information on this website in a different format you can send an email to 

We’ll aim to get back to you within 2 days. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can send an email to 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about this website’s accessibility

VisitScotland is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non accessible content

The areas listed below are non-accessible for the following reasons. 

Non compliance with the accessibility regulations 

Some information in the Power BI graphs and charts is not accessible when using a screen reader or keyboard to navigate the site. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard). The data can instead be downloaded as a CSV document.  

The layout of some global elements like the main menu and search bar are impacted when browser zoom is set to 200%. This fails WCAG 2.1 success criterion 1.4.4 (Resize text).  

How we tested this website

This website was last tested on 31/03/2022. The test was carried out by Storm ID. We tested examples of the following areas of the website: 

  • Homepage 
  • Global elements like the menu, search bar and footer 
  • Data landing page 
  • Data insight page
  • Power BI dashboards embedded through iframes 
  • Article page 
  • Search result page 

This statement was prepared on 31st March 2022. It was last updated on 31st March 2022.